This privacy policy is compliant with the Consumer Protection Privacy Act (CPPA) and the Personal Information Protection and Electronic Documents Act (PIPEDA). Novacare Medical Concierge (hereinafter Novacare)  and its affiliates or subsidiaries, are responsible for collecting personal data, and therefore at all times seek the treatment and management of them in a legitimate, controlled and informed manner in order to ensure privacy. It is their right to informational self-determination, pledging that the same processing will be handled in such a way that your privacy is protected at all times.

Sensitive and personal data collected by Novacare, is in accordance with this Privacy Policy and can be viewed, transferred and / or treated within and outside Canada, Mexico and/or the United States. In that sense, your information may be shared with national and international organizations for the purposes described in the Privacy Notice relevant and on the grounds for formal request by a competent authority.

Novacare undertake to maintain the confidentiality of personal data, in accordance with the provisions of the PIPEDA.

The term “personal information” in this policy refers to all that personal information (such as name, date of birth, address, treatment requirements or email but not limited to it) that may be used for identification of the user. Novacare can use this to address “Internet Protocol” or for administrative systems to collect some additional information, which shall remain confidential. Novacare does not collect personal data about the user except when the User voluntarily provides such information and solely for the purpose of recommending our users 3rd party health provider in Mexico. Novacare will not process or make available to third parties personal data without prior consent of the User, by electronic acceptance to enter your information into the content and functions of the Internet site subject to these policies.

The information provided by the user is protected by various security mechanisms, by which the user may access. Because no data transmission over the Internet can ensure 100% security, Novacare cannot guarantee that information transmitted using its service is fully secure. You are solely responsible for maintaining the secrecy of your password and account information.

This statement of confidentiality / privacy, which describes the Privacy Policy of Novacare, constitutes a valid agreement between the User and Novacare. If the User uses the services of Novacare, it means you have read, understood, accepted and consequently agreed with Novacare as aforesaid. If you fail to agree with the terms, then you should NOT provide any personal information or use this service or any information related to the website.